London Bridge

Reporting to

HR & Operations Manager


Up to £26,000 per annum

7% pension contribution

25 days holiday

One day per week work from home


Carbon Tracker Initiative is an independent financial think tank that carries out in-depth analysis on the impact of the energy transition on capital markets and the potential investment in high-cost, carbon-intensive fossil fuels. We believe that financial markets, regulators, investors and policymakers all have an urgent role to play in guiding the world to a climate-secure energy system.  Carbon Tracker’s analysis of unburnable carbon, stranded assets, and wasted capital has reframed the debate around climate change risk.

Roles and responsibilities

  • Pivotal junior support role gaining wide range of experience within areas of HR and Operations to support CTI through it’s growth and change.
  • Manage workload allocated by the HR & Operations Manager ensuring that all tasks are dealt with in a timely, accurate manner, asking questions and escalating problems as required to complete tasks through to resolution.
  • Make refinements and improvements to enhance processes in line with relevant laws, current thinking and CTI culture. Bring ideas and suggestions.
  • Ensure all filing is organised in a timely, accurate and intuitive manner.
  • Be proactive, take initiative, own tasks to completion, have an eye on improvements.
  • Have a high attention to detail, bring positive energy to the role.
  • Have a flexible, agile approach, keen to learn and grow.
  • Duties and responsibilities to include but not limited to:-


  • Own admin processes to efficiently manage the employment lifecycle.
  • Maintain confidentiality in all matters.
  • Ensure HR system is up to date with employee information and absences.
  • Coordinate efficient recruitment process – posting roles to various sites, increasing target market for talented applicants, filtering, filing and tracking applications, timely correspondence sending and marking tests, managing interview processes.
  • Coordinate onboarding process – gain references, draft employment contracts and offer letters, liaise with new joiner, gather new joiner set up and right to work information, create their file, update org chart, print handbook, organise induction meetings, conduct office and CTI systems induction.
  • Set up user accounts, purchase equipment, update asset register.
  • Diarise and schedule six-month contract reviews, set reminders, ensure managers know and contract renewals are organised on time.
  • Own exit process – file relevant correspondence, close accesses and accounts.
  • Understand and apply DEI to the recruitment role.
  • Assist with performance management process, ensure everyone has a job description, objectives, 1:1’s and end of year reviews.
  • Learn CTI policies and processes and learn and grow knowledge of HR, law, trends and changes.
  • Research where relevant current and new changes HR processes and approaches e.g. performance management, engagement, reward.
  • Feedback gathering – assist with implementation of initiatives gathered through gaining insights from engagement surveys and exit interviews.


  • Contact and CRM management – gather contact information to build CTI distribution network, understand how Salesforce assists and enables CTI and input contact information into Salesforce, clean data, update project end dates (research reports).
  • Learn system, making changes in admin portal to enhance user experience and system usage, e.g. removing redundant fields and how to bulk upload.
  • Facilities – liaise with facilities manager, manage security passes, be abreast of desk allocations.
  • IT: Liaise with external IT support team, help problem-solve IT issues for staff.
  • Assist with wider team meetings, book rooms, organise chairs and organise lunches e.g. Fearless, Offsites.
  • Liaise with phone supplier, manage user contracts.
  • Ordering stationary and office equipment and sending Finance accurate records.
  • Assisting with supplier contract reviews and renewals.
  • Assisting in organising social events for the London team.
  • General administration tasks, printing, scanning, filing, clearing out, organising.
  • Ad-hoc requests for the business as and when required.

Required experience  

  • Solid HR administration and general Operational and administration support experience.
  • Knowledge of HR processes e.g. joiner, leaver, recruitment, data entry, preparing paperwork (min 2 years)
  • Strong written and verbal communication skills.
  • A-C GCSE English and Maths.
  • Proficient IT skills, MS Word, Excel, Outlook, internet research.
  • Desirable experience of HRIS database and Salesforce.

Required attributes

  • Methodical, accurate, impeccably organised with excellent attention to detail and enjoyment of this working style.
  • Multitasker with ability to prioritise and manage time effectively.
  • Integrity, professional and maintain discretion of confidential information.
  • Willing to learn, solution orientated, follow tasks and projects through to completion, keen to continually review and improve processes.
  • Positive, self-motivated, helpful, proactive, flexible approach to working on multiple tasks.
  • Interest in climate change.

Applicant information

  • Please email your CV along with a covering letter explaining how you would fit into the team to careers@carbontracker.org and include the reference OP0003 within the email title.
  • Applications without a covering letter will not be considered.
  • Carbon Tracker can only consider candidates who are eligible to work in the UK.
  • We strive to ensure that opportunities to work and develop at Carbon Tracker are open to all. We welcome applications from all qualified applicants, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation or any other equality characteristic.
  • Carbon Tracker supports flexibility.
  • The closing date for applications is Thursday 19 September 2019.

Download the job description and application information here.